support centre

Got a question? The quickest way to answer it is to check if you’re question is covered below. If you can’t find your question on the list please email us at via enquiries@farer.com and we’ll be happy to help.

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Quick Fixes
Why does my watch change date at midday?

If your date changes at midday, then your watch is simply set twelve hours out. To correct this, simply set the time twelve hours forward and the date should change at the correct time.

How do I wind my watch?

To wind your watch first take it off your wrist. Start winding the crown clockwise. If your watch has a screw-down crown you’ll need to unscrew it first. 

To fully wind the watch you’ll need to turn the crown between 20 and 40 times depending on the movement. 

Once a manual watch is fully wound you won’t be able to turn the crown any further. When this happens immediately stop trying to wind the crown as you risk breaking the movement. 

If your watch is an automatic, you will still be able to turn the crown after it is fully wound, but you should refrain from doing so. The winding rotor of an automatic watch will also keep the movement wound for as long as you are wearing it.

Your watch is now good to go, and assuming that you don’t need to set the time, you can put the watch back on your wrist. 

How do I set the time?

To set the time on your watch simply pull the crown fully out and turn it to move the hands. If your watch has a date function ensure you set the time to the correct period of either AM or PM.

How do I set the date?

The most common way to set the date on a watch is to pull the crown out to the first position. This is not the same as the second position, where the crown is fully out and operates the hands. In the first position, turn the crown clockwise to advance the date.

What happens if my watch is magnetised?

If your watch is running very fast, then it most probably will have become magnetised. A watch commonly becomes magnetised through spending too long next to objects that emit strong magnetic fields, such as electrical devices. The most common are laptops, smartphones, domestic appliances and HiFi or mobile speakers. You can read our article on how to demagnetize your watch here.

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